1. Introduction
Uninova Technology Joint Stock Company (“Uninova”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of our customers, partners, and website visitors.
This Privacy Policy applies to the uninova.vn website and related services. By using our website, you agree to the terms described below.
2. Information We Collect
Uninova collects the following types of information:
a. Information you provide directly
When you contact us through the website form, we collect:
- Full name
- Email address
- Phone number
- Company or organization name (if applicable)
- Inquiry type
- Message content
b. Information collected automatically
When you visit our website, the system automatically collects:
- IP address
- Browser type and device
- Operating system
- Pages visited and visit time
- Referrer URL
3. How We Use Your Information
Uninova uses the collected information to:
- Respond to your inquiries and provide services
- Improve user experience on the website
- Analyze traffic and content performance
- Prevent fraud and ensure system security
- Comply with legal obligations
Uninova does not sell your personal information to third parties.
4. Cookies and Tracking Technologies
The uninova.vn website uses cookies and similar technologies to improve experience and analyze traffic.
Types of cookies used:
- Essential cookies: required for basic website functionality
- Analytics cookies: collect anonymous information about how you use the website
- Third-party cookies: set by analytics services
Analytics services used:
You can disable cookies in your browser settings, however some features may be limited.
5. Sharing with Third Parties
Uninova only shares your information in the following cases:
- Service providers: hosting, email, analytics (Google, Meta) — solely for website operation purposes
- Business partners: when necessary to provide services you request, with your consent
- Legal requirements: when required by competent authorities under Vietnamese law
All third parties are required to maintain confidentiality and use information only for agreed purposes.
6. Data Retention
- Contact information: retained for up to 24 months from your last interaction, then deleted or anonymized
- Analytics data: per Google Analytics policy (typically 14 months)
- Cookies: duration set by each cookie type, maximum 12 months
Data is stored on servers located in Vietnam and data centers of reputable service providers.
7. Your Rights
You have the following rights regarding your personal information:
- Right to access: request to see what information Uninova holds about you
- Right to rectification: request to update inaccurate information
- Right to erasure: request deletion of your personal information
- Right to object: opt out of information processing for marketing purposes
- Right to withdraw consent: withdraw previously granted consent
To exercise these rights, please contact: [email protected]
Uninova will respond to your request within 30 business days.
8. Children’s Privacy
Uninova develops the Unilearn product for K-12 students (including children under 16).
For users under 16:
- Parental or guardian consent is required
- Only minimal information necessary for educational services is collected
- Data is not used for targeted advertising purposes
- Parents have the right to request access, modification, or deletion of their child’s information
Details about data collection in Unilearn are governed separately under the Unilearn Privacy Policy at getunilearn.com.
9. Information Security
Uninova applies appropriate technical and administrative security measures:
- Encrypted connections via HTTPS / SSL
- Access permissions based on the principle of least privilege
- Regular data backups
- Monitoring and detection of unusual access
- Staff training on information security
However, no system is completely secure. If we detect an incident affecting your information, Uninova will notify you in accordance with applicable law.
10. Changes to This Policy
Uninova may update this Policy from time to time to reflect:
- Changes in business operations
- New legal requirements
- Improvements in technology and processes
New versions will be published on the website with the update date clearly noted. Continued use of the website after the policy is updated constitutes acceptance of the changes.
11. Contact Us
For any questions or requests regarding privacy, please contact:
Uninova Technology Joint Stock Company
- Email: [email protected]
- Phone: +84-24-6658-3530
- Address: 4th Floor, CIC Building, 1 Nguyen Thi Due St., Yen Hoa Ward, Hanoi, Vietnam
